955bd Privacy Policy

When you register, use, or interact with the 955bd platform, we may collect the following categories of personal information:

1.1 Registration & Identity Data

When you create a 955bd account, we collect your full legal name, date of birth, residential address, nationality, and a valid email address or mobile phone number. This information is required to open your account, verify your identity, and comply with our Know Your Customer (KYC) obligations.

1.2 Identity Verification Documents

As part of our KYC process, 955bd may request copies of government-issued identity documents, proof of address, and proof of payment method ownership. Accepted documents include National Identity Cards, passports, driving licences, recent utility bills, bank statements, and screenshots of mobile banking accounts such as bKash, Nagad, or Rocket registered in your name.

1.3 Financial & Transaction Data

We record details of all deposits, withdrawals, and in-platform transactions, including amounts in Bangladeshi Taka (৳), transaction timestamps, payment method references, and any applicable bonus credits or deductions. We do not store full card numbers or mobile banking PINs — payment processing is handled via secure third-party payment gateways.

1.4 Gaming Activity Data

955bd logs your gameplay history, including games played, bet amounts, outcomes, session durations, and any responsible gaming limits you have set. This data is used to provide our service, detect problematic gambling patterns, enforce bonus terms, and prevent fraud.

1.5 Technical & Device Data

When you access 955bd, we automatically collect certain technical information including your IP address, browser type and version, operating system, device identifiers, referring URLs, and pages visited. This data helps us maintain platform security, detect unauthorised access, and improve the user experience.

1.6 Communications Data

If you contact our support team via live chat or email, we retain records of those communications to resolve your query, improve our service quality, and maintain a history of any complaints or disputes raised in connection with your account.

955bd uses the personal data we collect for the following purposes. We process your data only where we have a lawful basis for doing so, which may include the performance of our contract with you, compliance with a legal obligation, our legitimate business interests, or your explicit consent.

955bd will never use your personal data for purposes that are incompatible with those listed above without first obtaining your explicit consent. Where we rely on consent as our legal basis, you have the right to withdraw that consent at any time by contacting our support team.

Marketing communications: If you have opted in to receive promotional messages from 955bd, we may contact you by email or SMS with information about bonuses, seasonal promotions, and new game releases. You may opt out of marketing communications at any time by following the unsubscribe instructions in any message or by contacting support.

955bd does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your information only in the following limited circumstances:

3.1 Service Providers

We engage trusted third-party service providers to support platform operations. These include payment processors (including those facilitating bKash, Nagad, Rocket, Upay, Visa, and Mastercard transactions), identity verification services, cloud infrastructure providers, analytics tools, and customer support platforms. All service providers are contractually required to process your data only on our instructions and to maintain appropriate security standards.

3.2 Game Software Providers

The 955bd platform hosts games supplied by licensed third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, among others. Where necessary for game functionality and fair play auditing, limited data such as your player ID, session information, and game transaction records may be shared with these providers. These studios operate under their own data processing agreements with 955bd.

3.3 Legal & Regulatory Disclosure

955bd may disclose your personal data to law enforcement agencies, regulatory authorities, or courts when required to do so by applicable law, or where disclosure is necessary to protect the rights, property, or safety of 955bd, its players, or the public. We will notify you of any such disclosure unless we are legally prohibited from doing so.

3.4 Business Transfers

In the event that 955bd undergoes a merger, acquisition, or sale of all or part of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to how your data is handled that may result from it.

955bd uses cookies and similar tracking technologies to operate the platform effectively, remember your preferences, maintain your session, and gather anonymised analytics about how players interact with the site.

4.1 Types of Cookies We Use

Essential cookies cannot be disabled as they are strictly necessary for the platform to function. You may adjust your browser settings to block or delete functional and analytics cookies, but doing so may affect your experience on 955bd. Detailed cookie settings can be managed through your browser's privacy controls.

955bd does not use advertising cookies or cross-site tracking cookies that follow your activity across third-party websites. Our analytics data is used exclusively for internal platform improvement purposes.

955bd retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the duration of your active account and for a defined period thereafter to comply with our legal, regulatory, and audit obligations.

The following general retention periods apply:

• Account and identity data: Retained for the lifetime of your active account plus five (5) years following permanent account closure, in accordance with applicable financial record-keeping requirements.
• Transaction and financial records: Retained for seven (7) years following the transaction date to comply with tax, anti-money laundering, and audit obligations.
• KYC identity documents: Retained for five (5) years following account closure or the date of the last transaction, whichever is later.
• Gaming activity logs: Retained for three (3) years following the last recorded gaming session.
• Customer support communications: Retained for two (2) years following resolution of the relevant query or dispute.
• Marketing preferences and consent records: Retained for three (3) years following your last interaction or until you withdraw consent, whichever occurs first.

Where data is no longer required for any lawful purpose, 955bd will securely delete or anonymise it in accordance with our internal data lifecycle procedures. Anonymised, aggregated data that can no longer identify you personally may be retained indefinitely for statistical and analytical purposes.

Our security infrastructure includes the following measures:

• Encryption in transit: All connections to 955bd are secured via TLS 1.2 or higher. Sensitive data including login credentials and payment information is encrypted end-to-end.
• Encryption at rest: Personal data and financial records stored on 955bd servers are encrypted at rest using AES-256 standards.
• Access controls: Access to personal data is restricted on a strict need-to-know basis within 955bd's operational teams. All internal access is logged and subject to regular audit review.
• Intrusion detection: 955bd operates continuous monitoring systems to detect and respond to unauthorised access attempts, unusual login patterns, and other security anomalies in real time.
• Payment security: 955bd does not store raw card numbers, CVV codes, or mobile banking PINs. All payment credentials are handled by PCI-DSS compliant payment gateways.
• Staff training: All personnel with access to personal data receive regular training on data protection obligations and information security best practices.

While 955bd takes all reasonable steps to protect your personal data, no digital transmission or storage system can be guaranteed to be 100% secure against all possible threats. You are responsible for keeping your 955bd account credentials confidential and for notifying us immediately at [email protected] if you suspect any unauthorised access to your account.

As a 955bd player, you hold a number of rights with respect to your personal data. 955bd is committed to honouring these rights promptly and transparently. To exercise any of the rights listed below, please contact our support team via live chat or email.

7.1 Right of Access

You have the right to request a copy of the personal data that 955bd holds about you. Upon receiving a verified access request, we will provide a summary of your data within 30 days. This includes your registration details, transaction history, gaming logs, and any communications we hold on file.

7.2 Right to Rectification

If you believe that any personal data 955bd holds about you is inaccurate or incomplete, you have the right to request that we correct it. Please provide supporting documentation where relevant to help us update your records accurately.

7.3 Right to Erasure

You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or where you have withdrawn your consent and no other lawful basis applies. Please note that certain data must be retained by 955bd to comply with legal and regulatory obligations — in such cases, we will explain which data cannot be deleted and why.

7.4 Right to Restrict Processing

You have the right to request that 955bd restricts the processing of your personal data in certain circumstances — for example, while a dispute about data accuracy is being resolved, or where you have objected to processing and we are assessing whether our legitimate interests override your rights.

7.5 Right to Object

Where 955bd processes your data on the basis of legitimate interests, you have the right to object to that processing. This right applies particularly to marketing communications. You may opt out of all promotional messaging from 955bd at any time by contacting our support team or following the unsubscribe link in any email we send you.

7.6 Right to Data Portability

Where technically feasible and where processing is based on your consent or a contract, you may request that 955bd provides your personal data in a structured, machine-readable format so that you may transfer it to another service provider.

955bd reserves the right to update or revise this Privacy Policy at any time. When material changes are made, we will publish the revised policy on this page with an updated effective date. For significant changes that affect how your data is processed, we will notify you directly via email or an in-platform notification where possible.

Your continued use of the 955bd platform following the publication of a revised Privacy Policy constitutes your acknowledgement of the updated terms. We encourage you to review this page periodically to stay informed about how 955bd protects your personal information.

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which 955bd handles your personal data, please contact our support team:

• Live chat: Available 24/7 within your 955bd account dashboard
• Email: [email protected] (plain text — not a clickable link)
• Response time: We aim to respond to all privacy-related enquiries within 5 business days on Bangladesh Standard Time (BST, UTC+6)

This Privacy Policy was last reviewed and updated on 1 January 2026. It supersedes all prior versions of the 955bd Privacy Policy.